Shipping Policy#
This Shipping Policy describes the terms and conditions for delivery of products purchased on the 7Net platform.
1. Shipping Methods#
| Method | Estimated Delivery | Availability |
|---|---|---|
| Standard Shipping | 5–10 business days | All regions |
| Express Shipping | 2–4 business days | Select regions |
| Freight / Bulk | 10–20 business days | B2B orders |
| Local Pickup | Same day | Where available |
2. Order Processing#
- Orders are processed within 1–2 business days after payment confirmation.
- Processing times may vary during peak seasons or promotional events.
- You will receive a tracking number once your order has been shipped.
3. Shipping Costs#
Shipping costs are calculated based on:
- Weight and dimensions of the package
- Destination address
- Shipping method selected
- Vendor location relative to the buyer
Free shipping may be available for orders above a certain threshold, as indicated on the product page.
4. International Shipping#
For international orders:
- Customs duties, taxes, and import fees are the buyer's responsibility
- Delivery times may be longer due to customs processing
- Some products may not be eligible for international shipping
5. Tracking Your Order#
Once shipped, you can track your order through:
- Your 7Net account dashboard
- Email notifications with tracking links
- SMS updates (where available)
6. Delivery Issues#
If you experience any delivery issues:
- Delayed delivery – Contact us if your order exceeds the estimated delivery window by more than 5 business days
- Lost package – We will investigate with the carrier and issue a replacement or refund
- Damaged package – Take photos and file a claim within 48 hours of delivery
7. Contact#
For shipping inquiries, reach out to shipping@7net.com or use the Help Center.
Last updated: September 1, 2025