Vendor Agreement#
This Vendor Agreement ("Agreement") governs the relationship between you ("Vendor") and 7Net (operated by Crossover) when you sell products through our marketplace.
1. Eligibility#
To become a Vendor on 7Net you must:
- Be a registered business entity or sole proprietor
- Provide valid business documentation and tax identification
- Agree to this Agreement and the Code of Conduct
- Pass the 7Net vendor verification process
2. Vendor Obligations#
As a Vendor, you agree to:
- List only genuine, legally obtainable products
- Provide accurate product descriptions and images
- Fulfil orders within the committed timeframe
- Respond to customer inquiries within 24 hours
- Comply with all applicable laws and regulations
- Maintain adequate inventory for listed products
3. Product Listings#
3.1 Listing Requirements#
| Element | Requirement |
|---|---|
| Title | Clear, descriptive, max 200 characters |
| Description | Detailed and accurate, include specifications |
| Images | Minimum 3 high-quality images, must be original |
| Pricing | Competitive, transparent, no hidden fees |
| Category | Correctly categorised for discoverability |
3.2 Prohibited Products#
Vendors may not list:
- Counterfeit or replica goods
- Weapons and ammunition
- Controlled substances
- Stolen property
- Products that infringe intellectual property rights
4. Fees and Commission#
Please refer to our Commission Policy for detailed fee structures.
5. Payments#
- Vendor payouts are processed on a bi-weekly basis
- Minimum payout threshold: $50 USD
- Payouts are made via bank transfer or approved payment methods
- Funds are held for 7 days after delivery confirmation
6. Account Suspension#
7Net may suspend or terminate a Vendor account for:
- Violation of this Agreement or platform policies
- Excessive customer complaints or negative ratings
- Failure to fulfil orders
- Fraudulent activity
7. Liability#
Vendors are solely responsible for:
- The quality and safety of their products
- Compliance with product safety standards
- Accurate product labelling and documentation
- Tax obligations in their jurisdiction
8. Termination#
Either party may terminate this Agreement with 30 days' written notice. Upon termination:
- All pending orders must be fulfilled
- Outstanding payments will be settled within 30 days
- Product listings will be deactivated
Last updated: September 1, 2025